Appeal Services (ODSP, CPP-D)

Nobody likes getting denied something, and that feeling gets even worse when you apply for social benefits. Working hard on an application only to get a letter telling you that you were not approved can really hurt, but the important thing to know is that you’re not unique in this situation, and that you are not alone.

It is very common to receive a denial when applying for social benefits. This can be due to any number of factors, ranging from insufficient medical evidence to errors on the application. Often, applicants with very strong cases for benefits will still be denied simply because the reports don’t quite capture how great of an impact the listed conditions have on their day-to-day life.

The most important thing to remember is that this is a normal part of the process. At London Employment Help Centre, we can help you over come this obstacle and work towards getting granted your benefits. In partnership with the United Way Elgin Middlesex, our Advocacy Department has a number of licensed paralegals on staff that can take on your file at no-cost and represent you through your appeal process.

Step One: The Denial Letter.

After filing an application, eventually you will get a letter from the ministry detailing whether you were approved or not for your specified benefits. This will be a very important document for use throughout this process, and as such, it is very important that you do not ignore or discard this letter.

You will want to look for one specific bit of information on this letter: printed often on the back there will be a paragraph that reads “If you do not agree with this decision …” and will list a date or a number of days as a deadline for taking action. If you do not take action before that date has passed, you can severely limit your ability to appeal this decision.

In order to make sure you don’t miss out on your opportunity, contact our office at 519-914-1737 and get an appointment booked to discuss your options. Be sure to let us know the deadline when you call so we can schedule accordingly.

Step Two: The Appointment.

After booking an appointment with us, there will still be some work that you need to do to ensure we can hit the ground running on your file. We ask that when you attend your appointment, to bring along some documentation, including:

  • Your denial letter.
  • A report from your pharmacy of any medications you are currently taking, as well as any taken over the past year.
  • A list of any doctors, specialists or emergency rooms that you have attended for your condition over the past year.
  • Any additional documentation that may be relevant to your file.

At your appointment, we will review these documents with you, and work towards getting the appeal process started. Your assigned paralegal will give you further information on your situation one-on-one, as each circumstance will vary based off your situation.

What happens next?

When you come to LEHC for help with your appeal, we stick with you until the file is closed. Our paralegals will represent you through each step of the procedure, and work to remedy the situation as soon as possible. If the appeal reaches a hearing stage, our paralegals will also represent you at this hearing to ensure the best possible odds of success for your file. We will also always be available to answer questions throughout the process at any time, and can give direction on process stages as they occur.